I purchased my shotgun elsewhere. Can I ask for service from Continental Ohio, Inc.?

Possibly. If your gun was purchased in another country, you need to contact the dealer who sold the gun to you in that country for parts and services. Your gun could be considered a gray market item if it was not imported by Armsco, the factory authorized importer. We do not supply warranty services for individuals who bring guns into the country. We will gladly do our very best to service your warranty, but only if your gun entered this country through Armsco, the factory authorized importer.